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Why Us

why us icon ABOUT US

Watchexclusive.eu provides the unique experience of purchasing watches online. Unlike other shops, we consider customer friendliness to be the highest priority - our online shop meets latest design and technology standards in the industry. It does not matter whether you are experienced watch collector, lover of mechanical creations and technological progress, enthusiast of military, diving and aviation or common daily user - thanks to our wide portfolio of brands available, we are able to meet your demand.

We pride ourselves on strong customer relationship also in terms of pre-sale and post-sale services. We recognize your time is valuable - our dedicated staff will gladly answer your question within 24 hours from initial inquiry, guaranteed. Each product purchased at Watchexclusive.eu is delivered to you in original packaging, with full warranty and documentation. To ensure your confidence - all our stock is supplied directly from manufacturers or authorized distributors only.

The main goal of our team is your satisfaction with our products and services.

 

 

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free shiping FREE DELIVERY

Delivery at Watchexclusive.eu is FREE and always will be ! Please check our shipping zones. If your country is not listed, please contact us and we will try to help you to get your watch. Please note, that customers outside the EU can shop "tax free", for more information click here.

All packages are safe packed in a hard transport box. For every shipment, we provide you with a tracking number/link, where you can track your package.

loyalty LOYALTY POINTS

Each € spent in our store counts. For every purchase made in our store as a registered customer, you will receive a specific amount of loyalty points, depending on the amount of money spent. You can save and spent this bonus points anytime for future purchases. For more information about our loyalty points system, please click on the following link.

bracelet adjustment BRACELET ADJUSTMENT

Watchexclusive.eu offer you FREE bracelet adjustment of your watch, purchased in our store. All watches with stainless steel bracelet can be adjusted up to your requirement and size needed.

Please NOTE, that the bracelet adjustment process can influence the dispatch day of your order and therefore may result in a delivery delay. If you wish, your bracelet to be adjusted, just write us a note during the checkout process in the appropriate note field. We will try to adjust the bracelet up to you requirements, but note, that small differences in the size of the bracelet can occur. In this case, we reccomend you to adjust the bracelet at your local watchmaker.

security 100% PRIVACY

We place great importance on the security of all personally identifiable information associated with our users. We have security measures in place to attempt to protect against the loss, misuse and alteration of personal information under our control.

We will use technical and organisational measures to safeguard your personal data, for example:access to your account is controlled by password and username which are unique to you and encrypted with SSL technology

We store your personal data on secure servers

• Payment details are encrypted using SSL technology

 

security SECURITY AND PAYMENT

Our online store is constantly reviewed to ensure complete data security and customer protection watchshop4u.com is secured by GeoTrust Quick SSLTM certificate providing highest level of security using 256-bit encryption.In our store, you can pay by Credit Card or bank transfer.

We accept all major credit cards (Visa, MasterCard, American Express etc.). Your payments are processed by the worldwide known payment gateways, PayPal and Moneybookers.

genuine 100% GENUINE PRODUCTS

Each product purchased at Watchexclusive.eu is delivered to you in original packaging, with full warranty and documentation. To ensure your confidence - all our stock is supplied directly from manufacturers or authorized distributors only. We DO NOT sell any used or replica watches, which you can find on internet.

genuine PRICE MATCH

Did you find our products cheaper ? Please contact us We will try to adjsut the price to your request. PLEASE NOTE, that there are some restrictions regarding the price match:

We will NOT price match auction houses like EBAY, AMAZON etc.

We will price match only shops located in European Union and shops with official listings

• Your price match can be used only once and will expire after 3 days

genuine RETURNS / MONEYBACK GUARANTEE

You have the right to cancel the purchase of an item or services without having to give a reason at any time within seven working days (7 working days), beginning, in the case of goods, on the day after you receive the goods, and in the case of services, beginning on the day after you purchase the services (a "cooling off period"). Please be aware that you will lose your right to cancel a contract for the provision of services during the cooling-off period once we have commenced activation of the services or you use the services, whichever is the earlier.

You must notify us of your cancellation in writing or in another durable medium to our contact address. info@watchexclusive.eu

 

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